Shipping policy

Shipping Policy

Processing time
Orders are processed within [1-2] business days. Once shipped, you'll receive a confirmation email with tracking information.

Delivery time
Orders typically arrive within 6-15 business days, depending on your location and customs processing. This is an estimate, not a guarantee. Delays can occur during high-demand periods (such as holidays) or due to customs.

Shipping cost
Free shipping on all orders.

Where we ship from
Your order ships directly from our fulfillment partner. Delivery times reflect this.

Order tracking
Once your order ships, you'll receive a tracking number by email. You can also track your order at any time using the "Track Order" link in our footer.

Customs, duties, and import taxes
Orders shipped to the United States may be subject to customs duties, import taxes, or handling fees imposed by U.S. Customs and Border Protection. These charges, if any, are the responsibility of the customer and are not included in your order total or shipping cost. We are not able to predict or control these charges in advance. If your order is held by customs or you are asked to pay an additional fee upon delivery, please contact us at [your email] and we will do our best to assist you.

Delayed, lost, or refused packages
If your order has not arrived within [20-25] business days of shipping, please contact us so we can look into it. If a package is refused at delivery (including due to customs charges) or returned to sender as undeliverable, a refund will be issued minus original shipping costs or store credit will be offered.

Incorrect address
Please double-check your shipping address at checkout. We are not responsible for orders shipped to an incorrect address provided by the customer. If you notice an error, contact us as soon as possible, before your order ships.

Questions
Contact us and we'll get back to you within [24-48 hours].